We lift a product’s online traffic, sales and conversion through proactive ratings and reviews acquisition.

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And we seamlessly manage the entire ratings and review acquisition process for you.

HOW IT WORKS

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Product Selection

You select the products to be reviewed
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Screen & Recruit

We screen and recruit your core consumers from our national panel and gain their commitment to thoroughly use, rate and review the product(s)
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Fulfillment & Shipping

The products are shipped to our participants (either directly or through our fulfillment service)
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Email Link

We send a secure review link to participants as they begin using the product
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Ratings & Reviews Ready

We collect the authentic participant reviews and introduce them directly to the retailer and brand sites or syndicate them to all participating retailers

It’s that simple!  We complete a typical online review campaign in 5 weeks.

Choose Everyone Talks Proactive Ratings & Reviews for:

Launch

New Products

  • at launch, ensuring products ‘go live’ with ratings and reviews already in place allowing for infinitely better sales results.
Enhancement

Existing Products

  • which are experiencing low or no rating and review counts
  • which are under-performing
  • which require improvement in overall customer satisfaction
  • which require a reduction in return rates

We Support Product Reviews for Most Product Types


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What about Negative Reviews?

Negative Reviews Can Provide a Positive Impact Too

When all of your ratings reviews and testimonials are perfect, your reviews can lack credibility. While having almost all 4 star and 5 star reviews is the preferred outcome, the occasional poor review can actually make you look more authentic. Negative reviews instill trust. If all reviews are 5 star they tend to lose credibility with consumers.

In fact, 68% of consumers trust reviews more when they see good and bad reviews.

What’s important is a strong ratio of great reviews to those that are poor and that you respond to any negative reviews posted.  

A 2014 Ratings & Reviews Study sponsored in part by Northwestern University showed that a 5 star rating wasn’t the most trusted by consumers considering a product purchase.  Consumers displayed more trust and were more likely to purchase a product when its rating was between 4.2 to 4.5 stars. 82% of consumers actually seek out negative reviews. They are expected and, if anything, consumers want to determine that the flaws in your service or product are one-time issues, not repetitive.